{"id":912,"date":"2026-05-21T12:12:17","date_gmt":"2026-05-21T19:12:17","guid":{"rendered":"https:\/\/atomic-temporary-254880367.wpcomstaging.com\/privacy-policy\/"},"modified":"2026-07-16T08:51:25","modified_gmt":"2026-07-16T15:51:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/2ndchancenv.org\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"<style>.scch-policy{font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;color:#1f2a37;max-width:100%;line-height:1.65}\n.scch-policy .scch-hero{background:linear-gradient(135deg,#0f766e 0%,#0891b2 100%);color:#fff;padding:72px 32px;border-radius:18px;margin-bottom:40px;text-align:center;box-shadow:0 10px 30px rgba(15,118,110,.18)}\n.scch-policy .scch-hero h1{font-size:2.6rem;margin:0 0 12px;font-weight:700;letter-spacing:-0.02em;color:#fff}\n.scch-policy .scch-hero p.lead{font-size:1.15rem;opacity:.95;margin:0 auto;max-width:720px;color:#fff}\n.scch-policy .scch-meta{display:inline-block;margin-top:18px;background:rgba(255,255,255,.18);padding:6px 16px;border-radius:999px;font-size:.9rem;backdrop-filter:blur(6px)}\n.scch-policy .scch-wrap{max-width:880px;margin:0 auto;padding:0 16px}\n.scch-policy .scch-toc{background:#f0fdfa;border-left:4px solid #0f766e;padding:20px 24px;border-radius:10px;margin-bottom:36px}\n.scch-policy .scch-toc h3{margin:0 0 10px;font-size:1.05rem;color:#0f766e;text-transform:uppercase;letter-spacing:.08em}\n.scch-policy .scch-toc ol{margin:0;padding-left:20px;columns:2;column-gap:30px}\n.scch-policy .scch-toc li{margin:4px 0;break-inside:avoid}\n.scch-policy .scch-toc a{color:#0f766e;text-decoration:none;font-weight:500}\n.scch-policy .scch-toc a:hover{text-decoration:underline}\n.scch-policy section.scch-section{background:#fff;border:1px solid #e5e7eb;border-radius:14px;padding:32px 36px;margin-bottom:24px;box-shadow:0 1px 3px rgba(0,0,0,.04)}\n.scch-policy section.scch-section h2{color:#0f766e;font-size:1.55rem;margin:0 0 16px;padding-bottom:10px;border-bottom:2px solid #e0f2f1;font-weight:700}\n.scch-policy section.scch-section h3{color:#0e7490;font-size:1.15rem;margin:22px 0 10px}\n.scch-policy section.scch-section p{margin:0 0 14px}\n.scch-policy section.scch-section ul{padding-left:22px;margin:0 0 14px}\n.scch-policy section.scch-section ul li{margin:6px 0}\n.scch-policy .scch-callout{background:#fef3c7;border-left:4px solid #f59e0b;padding:16px 20px;border-radius:8px;margin:18px 0;font-size:.98rem}\n.scch-policy .scch-callout strong{color:#92400e}\n.scch-policy .scch-ai{background:linear-gradient(135deg,#ecfeff 0%,#f0f9ff 100%);border-left:4px solid #0891b2;padding:18px 22px;border-radius:8px;margin:18px 0}\n.scch-policy .scch-ai strong{color:#0e7490}\n.scch-policy .scch-rights{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin:18px 0}\n.scch-policy .scch-rights .scch-right{background:#f0fdfa;border:1px solid #ccfbf1;border-radius:10px;padding:14px 16px}\n.scch-policy .scch-rights .scch-right strong{display:block;color:#0f766e;margin-bottom:4px;font-size:.98rem}\n.scch-policy .scch-rights .scch-right span{font-size:.9rem;color:#475569}\n.scch-policy .scch-contact-card{background:linear-gradient(135deg,#0f766e 0%,#0891b2 100%);color:#fff;border-radius:14px;padding:32px;margin-top:32px;text-align:center}\n.scch-policy .scch-contact-card h2{color:#fff;border:none;margin:0 0 12px;font-size:1.5rem}\n.scch-policy .scch-contact-card p{color:#fff;margin:6px 0}\n.scch-policy .scch-contact-card a{color:#fff;font-weight:600;text-decoration:underline}\n.scch-policy .scch-pill{display:inline-block;background:#fff;color:#0f766e;padding:10px 22px;border-radius:999px;font-weight:600;text-decoration:none;margin-top:14px;transition:transform .15s}\n.scch-policy .scch-pill:hover{transform:translateY(-2px)}\n<\/style>@media (max-width:640px){<style>.scch-policy .scch-hero{padding:48px 20px}.scch-policy .scch-hero h1{font-size:2rem}.scch-policy section.scch-section{padding:22px 20px}.scch-policy .scch-toc ol{columns:1}<\/style>}\n.scch-policy{padding-bottom:80px}.scch-policy .scch-contact-card{margin-bottom:24px}@media (max-width:640px){.scch-policy{padding-bottom:48px}}\n\n<div class=\"scch-policy\">\n  <div class=\"scch-hero\">\n    <h1>Pol\u00edtica de Privacidad<\/h1>\n    <p class=\"lead\">Your trust is the foundation of our care. This policy explains how Second Chance Community Health collects, uses, and protects your information \u2014 online and in our clinics.<\/p>\n    <div class=\"scch-meta\">Effective Date: May 21, 2026 \u00b7 Last Updated: May 21, 2026<\/div>\n  <\/div>\n\n  <div class=\"scch-wrap\">\n    <div class=\"scch-toc\">\n      <h3>On this page<\/h3>\n      <ol>\n        <li><a href=\"#scch-overview\">Our Commitment<\/a><\/li>\n        <li><a href=\"#scch-collect\">Information We Collect<\/a><\/li>\n        <li><a href=\"#scch-use\">How We Use Information<\/a><\/li>\n        <li><a href=\"#scch-phi\">Protected Health Information<\/a><\/li>\n        <li><a href=\"#scch-ai\">Use of Artificial Intelligence<\/a><\/li>\n        <li><a href=\"#scch-share\">How We Share Information<\/a><\/li>\n        <li><a href=\"#scch-cookies\">Cookies &amp; Tracking<\/a><\/li>\n        <li><a href=\"#scch-security\">Data Security<\/a><\/li>\n        <li><a href=\"#scch-rights\">Your Rights &amp; Choices<\/a><\/li>\n        <li><a href=\"#scch-children\">Children&#8217;s Privacy<\/a><\/li>\n        <li><a href=\"#scch-changes\">Changes to This Policy<\/a><\/li>\n        <li><a href=\"#scch-contact\">Cont\u00e1ctanos<\/a><\/li>\n      <\/ol>\n    <\/div>\n\n    <section class=\"scch-section\" id=\"scch-overview\">\n      <h2>1. Our Commitment to Your Privacy<\/h2>\n      <p>Second Chance Community Health (&#8220;Second Chance,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) is a nonprofit healthcare organization serving individuals experiencing homelessness, behavioral health challenges, and underserved community members. We hold ourselves to the highest standards of confidentiality required of healthcare providers under federal and state law.<\/p>\n      <p>This Privacy Policy describes how we handle information collected through our website at <strong><a href=\"https:\/\/2ndchancenv.org\/es\/\" rel=\"nofollow\">http:\/\/www.2ndchancenv.org<\/a><\/strong>, our online forms, and digital communications. Information shared during clinical care is additionally protected under HIPAA and our separate Notice of Privacy Practices.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-collect\">\n      <h2>2. Information We Collect<\/h2>\n      <h3>Information You Provide<\/h3>\n      <p>When you contact us, schedule an appointment, apply for a position, submit a partnership inquiry, or complete an intake form, we may collect:<\/p>\n      <ul>\n        <li>Name, date of birth, and contact details (email, phone, mailing address)<\/li>\n        <li>Demographic information you choose to provide<\/li>\n        <li>Insurance status, eligibility information, and benefit details<\/li>\n        <li>Employment, education, and professional history (for applicants)<\/li>\n        <li>Voluntary information about your health needs or service interests<\/li>\n        <li>Communications you send to us<\/li>\n      <\/ul>\n      <h3>Information Collected Automatically<\/h3>\n      <ul>\n        <li>IP address, browser type, device information, and operating system<\/li>\n        <li>Pages visited, time spent on the site, and referring URL<\/li>\n        <li>Approximate geographic region (city\/state level)<\/li>\n        <li>Cookies and similar technologies (see Section 7)<\/li>\n      <\/ul>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-use\">\n      <h2>3. How We Use Your Information<\/h2>\n      <p>We use information for legitimate, mission-aligned purposes only:<\/p>\n      <ul>\n        <li><strong>Service delivery<\/strong> \u2014 coordinating appointments, referrals, and care<\/li>\n        <li><strong>Eligibility verification<\/strong> \u2014 confirming program qualifications and benefits<\/li>\n        <li><strong>Communication<\/strong> \u2014 responding to inquiries and sending requested updates<\/li>\n        <li><strong>Recruitment<\/strong> \u2014 evaluating applications for employment and fellowship<\/li>\n        <li><strong>Operations<\/strong> \u2014 improving website usability, security, and accessibility<\/li>\n        <li><strong>Reporting<\/strong> \u2014 meeting grant, regulatory, and funder obligations (always in aggregate, de-identified form when possible)<\/li>\n      <\/ul>\n      <p>We do <strong>not<\/strong> sell your personal information. We do not use your information for targeted advertising.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-phi\">\n      <h2>4. Protected Health Information (PHI)<\/h2>\n      <p>Any health information you share through our website, intake forms, or care coordination tools is treated as <strong>Protected Health Information<\/strong> under the Health Insurance Portability and Accountability Act (HIPAA) and Nevada state law.<\/p>\n      <div class=\"scch-callout\">\n        <strong>Important:<\/strong> Please do not send protected health information through general email. For secure communication, use our patient portal or call us directly at the number on our Contact page.\n      <\/div>\n      <p>Our full <em>HIPAA Notice of Privacy Practices<\/em> describes uses and disclosures of PHI in detail and is available at intake or upon request from <a href=\"mailto:info@2ndchancenv.org\">info@2ndchancenv.org<\/a>.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-ai\">\n      <h2>5. Use of Artificial Intelligence<\/h2>\n      <p>Second Chance Community Health uses artificial intelligence (AI) tools thoughtfully and selectively to extend the reach of our small team and improve the quality and accessibility of our services. We believe transparency about AI is part of trustworthy care.<\/p>\n      <h3>How we use AI<\/h3>\n      <ul>\n        <li><strong>Website &amp; content support<\/strong> \u2014 drafting, editing, and translating educational material, application instructions, and routine communications<\/li>\n        <li><strong>Accesibilidad<\/strong> \u2014 generating alternative text for images, captions for video, and plain-language summaries<\/li>\n        <li><strong>Administrative automation<\/strong> \u2014 helping triage general inbox messages, summarizing internal notes, and scheduling logistics<\/li>\n        <li><strong>Analytics<\/strong> \u2014 identifying patterns in de-identified, aggregated data to improve programs<\/li>\n      <\/ul>\n      <h3>How we do <em>not<\/em> use AI<\/h3>\n      <ul>\n        <li>We do <strong>not<\/strong> use AI to make clinical diagnoses, treatment decisions, or eligibility determinations on its own. A qualified human always reviews and decides.<\/li>\n        <li>We do <strong>not<\/strong> feed identifiable Protected Health Information into public or consumer AI tools.<\/li>\n        <li>We do <strong>not<\/strong> use AI to evaluate or score individuals for hiring, housing placement, or program participation without human review.<\/li>\n      <\/ul>\n      <div class=\"scch-ai\">\n        <strong>Human oversight, always.<\/strong> Whenever AI is involved in something that affects you directly \u2014 a response to your message, a translated document, or a summary of information \u2014 a Second Chance team member reviews the output before it reaches you. You have the right to ask whether AI was used in any specific interaction, and to request a human-only response.\n      <\/div>\n      <p>If you have questions about our use of AI or want to opt out of AI-assisted communication, contact <a href=\"mailto:info@2ndchancenv.org\">info@2ndchancenv.org<\/a>.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-share\">\n      <h2>6. How We Share Information<\/h2>\n      <p>We share information only when necessary and only with parties bound to protect it:<\/p>\n      <ul>\n        <li><strong>Care partners<\/strong> \u2014 clinicians, hospitals, and community providers involved in your care (with your authorization where required)<\/li>\n        <li><strong>Service vendors<\/strong> \u2014 secure technology providers (electronic health records, scheduling, email hosting) under written confidentiality agreements<\/li>\n        <li><strong>Funders &amp; regulators<\/strong> \u2014 in de-identified or aggregated form, as required by grant or law<\/li>\n        <li><strong>Legal requirements<\/strong> \u2014 when compelled by valid court order, subpoena, or to protect safety<\/li>\n      <\/ul>\n      <p>We never sell, rent, or trade personal information.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-cookies\">\n      <h2>7. Cookies &amp; Tracking Technologies<\/h2>\n      <p>Our website uses a limited set of cookies to keep the site functional and to understand, in aggregate, how visitors use it. We use:<\/p>\n      <ul>\n        <li><strong>Essential cookies<\/strong> \u2014 required for the site to function (cannot be disabled)<\/li>\n        <li><strong>Analytics cookies<\/strong> \u2014 anonymous data on page visits and site performance<\/li>\n      <\/ul>\n      <p>We do not use third-party advertising cookies. You can disable cookies through your browser settings; the site will continue to work, though some features may be limited.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-security\">\n      <h2>8. How We Protect Your Data<\/h2>\n      <p>We use administrative, technical, and physical safeguards designed to protect your information, including encrypted connections, access controls, regular security training for staff, and signed business-associate agreements with vendors handling PHI.<\/p>\n      <p>No system can guarantee absolute security. If we ever experience a breach affecting your information, we will notify you in accordance with applicable federal and Nevada state law.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-rights\">\n      <h2>9. Your Rights &amp; Choices<\/h2>\n      <p>Depending on your jurisdiction, you may have the right to:<\/p>\n      <div class=\"scch-rights\">\n        <div class=\"scch-right\"><strong>Access<\/strong><span>Request a copy of the information we hold about you.<\/span><\/div>\n        <div class=\"scch-right\"><strong>Correct<\/strong><span>Ask us to fix inaccurate or incomplete information.<\/span><\/div>\n        <div class=\"scch-right\"><strong>Delete<\/strong><span>Request deletion, subject to legal retention rules.<\/span><\/div>\n        <div class=\"scch-right\"><strong>Restrict<\/strong><span>Limit how we use certain information.<\/span><\/div>\n        <div class=\"scch-right\"><strong>Object<\/strong><span>Object to certain uses or to AI-assisted handling.<\/span><\/div>\n        <div class=\"scch-right\"><strong>Withdraw consent<\/strong><span>Stop email or text communications at any time.<\/span><\/div>\n      <\/div>\n      <p>To exercise any of these rights, email <a href=\"mailto:info@2ndchancenv.org\">info@2ndchancenv.org<\/a>. We will respond within 30 days.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-children\">\n      <h2>10. Children&#8217;s Privacy<\/h2>\n      <p>Our website is not directed to children under 13. We do not knowingly collect personal information from children online. If you believe a child has provided us information through the site, contact us and we will delete it. Clinical services for minors follow separate, legally required consent procedures.<\/p>\n    <\/section>\n\n    <section class=\"scch-section\" id=\"scch-changes\">\n      <h2>11. Changes to This Policy<\/h2>\n      <p>We may update this policy as our services and the law evolve. We will post the revised policy here with a new effective date. Material changes will be highlighted on our homepage or communicated to you directly when appropriate.<\/p>\n    <\/section>\n\n    <div class=\"scch-contact-card\" id=\"scch-contact\">\n      <h2>Questions about your privacy?<\/h2>\n      <p>We&#8217;re a small team and we read every message.<\/p>\n      <p><strong>Email:<\/strong> <a href=\"mailto:info@2ndchancenv.org\">info@2ndchancenv.org<\/a><\/p>\n      <p><strong>Mail:<\/strong> Second Chance Community Health, Unit 10, Las Vegas, NV<\/p>\n      <a class=\"scch-pill\" href=\"\/es\/contact\/\">Visit Contact Page \u2192<\/a>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>@media (max-width:640px){ } .scch-policy{padding-bottom:80px}.scch-policy .scch-contact-card{margin-bottom:24px}@media (max-width:640px){.scch-policy{padding-bottom:48px}} Privacy Policy Your trust is the foundation of our care. This policy explains how Second Chance Community Health collects, uses, and protects your information \u2014 online and in our clinics. Effective Date: May 21, 2026 \u00b7 Last Updated: May 21, 2026 On this page Our Commitment Information We Collect [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-912","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Phfs1F-eI","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/2ndchancenv.org\/es\/wp-json\/wp\/v2\/pages\/912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2ndchancenv.org\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2ndchancenv.org\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/2ndchancenv.org\/es\/wp-json\/wp\/v2\/comments?post=912"}],"version-history":[{"count":1,"href":"https:\/\/2ndchancenv.org\/es\/wp-json\/wp\/v2\/pages\/912\/revisions"}],"predecessor-version":[{"id":1915,"href":"https:\/\/2ndchancenv.org\/es\/wp-json\/wp\/v2\/pages\/912\/revisions\/1915"}],"wp:attachment":[{"href":"https:\/\/2ndchancenv.org\/es\/wp-json\/wp\/v2\/media?parent=912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}