Vivienda y Estabilidad
Building foundations for lasting wellness through comprehensive housing support, case management, and community connections.
Safe. Dignified. Supported.
Every person deserves a stable place to call home. Our program provides more than shelter — we provide pathways to independence.
Scope of Support
Our Housing & Stability program offers a comprehensive continuum of services designed to meet you where you are and support your journey toward permanent housing and independence.
Transitional Housing
Safe, temporary housing for individuals and families experiencing homelessness or housing instability. Our facilities provide private or semi-private accommodations with access to meals, laundry, and essential amenities.
What’s Included:
- 30-90 day stays with potential extensions based on progress
- Private or shared rooms with secure storage
- Daily meals and nutritional support
- Onsite laundry and hygiene facilities
- 24/7 security and support staff presence
- Transportation assistance to appointments
Average Stay: 60-75 days with 85% successful transition rate
Supportive Housing
Long-term housing with integrated support services for individuals with complex needs including chronic health conditions, disabilities, or ongoing behavioral health treatment. Permanent supportive housing combines affordability with wraparound care.
What’s Included:
- Individual apartments with lease agreements
- Affordable rent based on income (30% of income)
- Ongoing case management and life skills support
- Coordination with medical and behavioral health services
- Community activities and peer support groups
- Employment and education assistance
Housing Retention: 92% remain stably housed after 12 months
Intensive Case Management
Your dedicated case manager serves as your advocate, navigator, and partner throughout your housing journey. They coordinate all aspects of your care and connect you to essential community resources.
Personalized Support Plans
Individualized goals and action steps tailored to your unique situation and aspirations
Regular Check-Ins
Weekly meetings during transitional phase, monthly for supportive housing residents
Crisis Support
24/7 on-call support for housing emergencies and urgent needs
Resource Navigation
Connections to food assistance, employment services, legal aid, and more
Case Management Services
Apartment search, landlord negotiation, lease assistance
Budgeting, rental assistance coordination, benefits enrollment
Cooking, household management, conflict resolution
Resume building, job search, interview preparation
Medical appointments, medication adherence, care coordination
Eligibility & What to Expect
Our program is designed to be accessible and welcoming. Here’s what you need to know about eligibility and the intake process.
Who Can Access Services
We serve individuals and families experiencing or at risk of homelessness in Nevada. Our program has minimal barriers to entry because we believe everyone deserves support.
General Eligibility:
- Currently experiencing homelessness or housing instability
- Residing in or able to relocate to Nevada
- 18 years or older (families with children welcome)
- Willing to work with case management team
- No income requirements or insurance needed
Priority Populations:
Veterans, chronically homeless individuals, families with children, those exiting institutions, and survivors of domestic violence receive priority placement.
Important: We do not discriminate based on criminal history, substance use history, immigration status, or ability to pay.
The Intake Process
We’ve designed our intake process to be as simple and stress-free as possible. Here’s what happens from your first contact to move-in.
Initial Contact
Call, walk-in, or referral from partner agency. We’ll schedule a brief phone screening (15-20 minutes).
Same-day or next-day response
Comprehensive Assessment
Meet with a case manager for a holistic assessment covering housing history, health needs, and goals (1-2 hours).
Within 3-5 days of initial contact
Placement & Move-In
Receive housing assignment, orientation, welcome kit, and meet your support team. We help with transportation.
Within 7-14 days of assessment
Ongoing Support
Regular case management meetings, skill-building workshops, and connections to medical and behavioral health services.
Throughout your stay and beyond
Emergency Situations: If you’re in immediate crisis, we offer same-day emergency shelter placement with expedited intake.
What to Bring to Your Intake Appointment
We want your intake to go smoothly. While none of these items are required to receive services, having them can help expedite the process.
Identificatio
- • Government-issued ID or driver’s license
- • Social Security card (if available)
- • Birth certificate
- • Any custody or legal documents
Health Records
- • Insurance cards (Medicaid, Medicare, private)
- • Current medications list
- • Recent medical records
- • Disability documentation
Financial Info
- • Proof of income or benefits
- • Bank statements (if applicable)
- • Tax returns (recent)
- • Debt or eviction records
Don’t have these documents? No problem. We can help you obtain them. Lack of documentation will not prevent you from receiving services.
How Housing Connects to Your Complete Care
Stable housing is the foundation of health. Our program seamlessly integrates with medical and behavioral health services to support your whole-person wellness.
Atención Primaria y Preventiva
Access onsite medical services including routine checkups, chronic disease management, and preventive screenings.
- Onsite nurse practitioner visits
- Medication management support
- Transportation to appointments
- Chronic disease education
Salud conductual y mental
Integrated mental health and substance use support delivered by trauma-informed clinicians who understand housing instability.
- Individual and group therapy
- Psychiatric evaluation and meds
- Substance use disorder treatment
- Crisis intervention 24/7
Coordinated Care Team
Your housing case manager works directly with medical and behavioral health providers to ensure seamless care coordination.
- Shared electronic health records
- Weekly team care meetings
- Unified treatment planning
- One point of contact for you
Why Integration Matters
Research shows that integrated care improves health outcomes, reduces hospitalizations, and increases housing stability.
Better medication adherence with integrated support
Reduction in ER visits for chronic conditions
Improved mental health outcomes with housing stability
Housing retention with wraparound services
Documents That May Be Helpful (Optional)
While no documents are required to receive services, having certain items can help us connect you to additional resources and benefits more quickly.
Helpful to Have
Photo Identificatio
Driver’s license, state ID, passport, or tribal ID helps with housing applications and benefit enrollment.
Social Security Card
Needed for employment, benefits applications, and some housing programs.
Proof of Income
Pay stubs, benefit statements, or tax returns help determine eligibility for financial assistance.
Medical Records
Current medications, diagnosis information, and insurance cards help coordinate your healthcare.
Veteran Documentatio
DD-214 or VA benefits information unlocks additional veteran-specific housing resources.
Custody Documents
For families with children, custody papers or birth certificates may be helpful for certain programs.
We Can Help You Obtain
Document Assistance Services
Don’t have the documents listed? Our case managers can help you obtain them at no cost.
State ID Assistance
We’ll help you get a Nevada state ID, including covering fees if needed.
Birth Certificate Requests
We can order birth certificates from any state and help with processing fees.
Social Security Card Replacement
Assistance with Social Security office appointments and applications.
Benefits Application Support
Help applying for Medicaid, SNAP, SSI/SSDI, and other benefits programs.
Legal Document Recovery
Connections to legal aid for custody documents, divorce papers, and more.
“Lack of documentation will never be a barrier to receiving our services. We’ll work with you to get what you need, when you need it.”
Ready to Take the Next Step?
Choose the option that works best for you. Our team is here to support you every step of the way.
Schedule Intake Appointment
Book your comprehensive assessment with a case manager. We’ll create a personalized plan together.
Available Mon-Fri 8AM-6PM, Sat 9AM-2PM
Call or Text Us
Have questions? Prefer to talk first? Our intake specialists are ready to help you understand your options.
Text “HOUSING” to (702) 518-6244
Partner Referral
Are you a case manager, social worker, or community partner? Submit a referral for someone in need.
Become a Partner Agency
Emergency Housing Assistance
If you’re in immediate crisis and need shelter tonight, we offer same-day emergency placement.
24/7 Crisis Line
Available around the clock for emergency shelter placement and crisis support
Walk-In Welcome
1234 E Flamingo Rd
No appointment needed for emergency intake. Come to our main campus anytime during business hours
Your Journey to Stability Starts Here
You don’t have to navigate this alone. Our compassionate team is ready to walk alongside you every step of the way — from emergency shelter to permanent housing and beyond.
“At Second Chance, we believe that everyone deserves a safe place to call home. No matter where you’re starting from, we’re here to help you build the foundation for a healthier, more stable future.”