You’re Welcome Here
No Matter Your Story, Your Situation, or Your Starting Point
At Second Chance Community Health, we believe healthcare is a human right — not something you have to earn. Whether you’re experiencing homelessness, navigating the justice system, rebuilding after trauma, or simply don’t have insurance, our doors are open to you.
“We see your strength, not your struggles. We honor your journey, not your obstacles.”
— The Second Chance Care Team
Communities We Serve
Our integrated care model was designed specifically for people facing barriers to healthcare. If you’ve ever felt unwelcome, judged, or turned away — you belong here.
People Experiencing Homelessness
Whether you’re unsheltered, in transitional housing, or couch-surfing — you deserve medical care, mental health support, and a path to stability.
What We Offer You:
- Walk-in medical care — no appointment needed
- Mobile health unit at shelters and community sites
- Case management to connect you with housing resources
- Behavioral health support for trauma and stress
- Help with ID, benefits, and insurance enrollment
- Transitional housing placement and support
No Address Required: We’ll use our clinic address for your medical records and prescriptions.
Uninsured & Underinsured
Healthcare shouldn’t be a luxury. If you don’t have insurance or your coverage isn’t enough, we offer a sliding fee scale based on your income — including low-cost, sliding-scale care for those who qualify.
Financial Options:
- Sliding fee scale — pay what you can afford
- Low-cost, sliding-scale care for income-eligible patients
- Medicaid enrollment assistance on-site
- $340B prescription discount program
- Payment plans with no interest or credit checks
- Connection to specialty care and hospital charity programs
No Surprise Bills: We’ll tell you upfront what services cost and help you access financial assistance.
Veterans & Military Families
You served your country. Now let us serve you. We provide trauma-informed care for veterans navigating VA gaps, homelessness, PTSD, and reintegration challenges.
Veteran-Specific Support:
- Coordination with VA healthcare and benefits
- PTSD and trauma-focused behavioral health
- Substance use disorder treatment and recovery support
- Housing placement through SSVF partnerships
- Employment and vocational rehabilitation connections
- Peer support groups led by veteran staff
Thank You for Your Service: We honor your sacrifice with care that respects your experience.
Families & Children
Whole-family care that keeps everyone healthy. From prenatal care to pediatrics to parenting support — we’re here for every generation under your roof.
Family Services:
- Pediatric care from birth through adolescence
- Prenatal and postpartum care for mothers
- Family planning and reproductive health
- School physicals and immunizations
- Parenting classes and family counseling
- WIC and nutrition assistance enrollment
Child-Friendly Clinic: Play areas, pediatric exam rooms, and staff who love working with kids.
Justice-Involved Individuals
Reentry is hard. We provide healthcare, housing support, and behavioral health services to help you rebuild your life after incarceration — with dignity and without judgment.
Reentry Support:
- Immediate medical care upon release
- Medication continuity and prescription assistance
- Substance use treatment and MAT programs
- Mental health counseling and trauma therapy
- Housing placement and stability planning
- Connection to employment and legal aid services
Your Past Doesn’t Define You: We focus on your health and future, not your record.
Immigrants & Refugees
Healthcare in a new country shouldn’t be confusing or scary. We provide culturally responsive care with interpretation services and staff who understand your journey.
Language & Cultural Support:
- Services in English, Spanish, and Tagalog
- Professional interpretation for 200+ languages
- Culturally competent care from diverse staff
- Navigation of U.S. healthcare system
- Immigration-friendly medical documentation
- Connection to consulate and refugee services
Safe Space: We don’t ask about immigration status, and we never share information with ICE.
Who Can Receive Care?
Simple Answer: Everyone
No Barriers to Care
We don’t turn anyone away based on their ability to pay. If you need healthcare, you can receive it here — period.
You Are Eligible If You:
Live in Nevada
Primarily serve Clark County residents, but we never turn anyone away
Need Medical Care
Primary care, behavioral health, or housing support services
Are Human
That’s it. That’s the only requirement.
What You DON’T Need
We’ve removed every barrier we could think of. Here’s what you don’t need to receive care:
Insurance
We see uninsured patients every day — sliding fee scale available
Permanent Address
You can use our clinic address for mail and prescriptions
Government-Issued ID
We’ll work with whatever identification you have
Social Security Number
Not required to receive care (helpful for insurance but not mandatory)
Immigration Documentation
We don’t ask about immigration status — ever
Money Upfront
We’ll figure out payment after you’ve seen the provider
Appointment (for urgent needs)
Walk-ins welcome for urgent medical issues
We Especially Welcome:
While everyone is welcome, we’ve designed our services specifically for people who face the greatest barriers to healthcare.
Unsheltered Neighbors
Living on the streets, in vehicles, or in encampments
Mental Health Challenges
PTSD, depression, anxiety, trauma, or serious mental illness
Substance Use Recovery
Active use, recovery, or MAT program participation
Disabilities
Physical, developmental, or intellectual disabilities
LGBTQ+ Community
Affirming care with trained, welcoming providers
Domestic Violence Survivors
Trauma-informed care and safety planning
Aging Adults
Seniors without family support or adequate income
Chronic Illness
Complex medical needs requiring coordinated care
Language Access & Communication
Healthcare information should be clear and understandable. We provide interpretation services and plain-language communication in multiple languages.
Spanish / Español
Servicios médicos completos en español con personal bilingüe y proveedores que hablan español.
- Bilingual medical providers and nurses
- Spanish-speaking case managers
- All forms and materials in Spanish
- Culturally appropriate health education
Tagalog / Filipino
Mga serbisyong pangkalusugan sa Tagalog para sa Filipino community sa Las Vegas.
- Tagalog-speaking staff members
- Cultural liaison for Filipino community
- Coordination with Philippine Consulate
- Family-centered care approach
Other Languages
Professional medical interpretation available in 200+ languages through phone and video services.
- 24/7 phone interpretation service
- Video interpretation for telehealth
- Certified medical interpreters
- No-cost interpretation services
Plain Language Commitment
We explain medical information in clear, simple terms — no jargon, no confusing terminology. You have the right to understand your health.
How We Communicate:
- Providers take time to explain diagnoses and treatment
- Written materials at 5th-6th grade reading level
- Visual aids and diagrams to explain health conditions
- “Teach-back” method — we ask you to explain it back
- No shame or judgment if you need clarification
ASL Interpretation
American Sign Language interpreters available for Deaf and hard-of-hearing patients
Literacy Support
Staff will read forms aloud and help complete paperwork — no reading skills required
Visual Accessibility
Large-print materials, screen readers, and assistance for patients with vision impairment
You’re Safe Here
We know that seeking healthcare can feel vulnerable. Here are our promises to you.
Your Privacy Is Protected
Everything you share with us is confidential and protected by federal law (HIPAA). We will never share your information without your permission.
- Secure electronic health records
- Private exam rooms and counseling spaces
- Confidential billing and communications
- No information shared with law enforcement without warrant
No Judgment, Only Care
Our team is trained in trauma-informed care. We understand that everyone’s journey is different, and we meet you where you are with compassion.
- Respectful, dignified treatment for everyone
- Understanding of substance use and mental health
- Recognition of systemic barriers and trauma
- Patient-centered care that respects your choices
Safe Physical Space
Security on-site for safety, trauma-informed environment, gender-neutral restrooms available
Cultural Safety
Diverse staff reflecting the community we serve, cultural humility training for all team members
Your Advocate
We’ll help you navigate systems, speak up for your needs, and connect you with community resources
Ready to Take the First Step?
Getting started is simple. Choose the path that feels right for you.
Schedule Intake
Book your first appointment online or by phone. We’ll guide you through a gentle intake process designed to understand your needs.
Explore Services
Learn more about our integrated medical, behavioral health, and housing programs to see what’s right for you.
Detailed program informatio
Find Us
Visit our main clinic or find our mobile health unit near you. Walk-ins welcome for urgent needs.
Mobile unit schedule
Questions Before You Start?
Our patient services team is here to answer questions, address concerns, and help you feel comfortable taking the first step.
Text Us
Text “HEALTH”
Quick response during business hours
You Belong Here
No Matter Who You Are or Where You’ve Bee
“Healthcare is a human right. Housing is a human right. Dignity is a human right. At Second Chance Community Health, we’re committed to honoring those rights for every person who walks through our doors — or meets us on the street.”
— Our Promise to You